Refund policy
Return & Refund Policy
Last Updated: 21.06.2026
Thank you for shopping with Resell Culture.
Due to the nature of digital products, all sales are generally considered final once the product has been delivered or accessed.
Digital Products
All products sold on Resell Culture are digital products and are delivered electronically. No physical items are shipped.
Because digital products cannot be returned, we do not offer returns or exchanges after successful delivery.
Refund Eligibility
Refunds may be considered under the following circumstances:
- You were charged multiple times for the same order.
- You did not receive access to the purchased product due to a technical issue that we are unable to resolve.
- The product delivered is materially different from what was described on the product page.
Refund requests must be submitted within 7 days of purchase.
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase.
- Lack of usage or failure to use the product.
- Failure to read the product description before purchasing.
- Issues related to third-party platforms, marketplaces, or suppliers.
- Business results, profits, sales performance, or expectations not being met.
- Accidental purchases.
Technical Support
If you experience any issues accessing your purchase, please contact our support team. We will make reasonable efforts to resolve any delivery or access problems before considering a refund.
Chargebacks
If you have an issue with your order, please contact us before initiating a chargeback. Fraudulent chargebacks may be disputed using order records, download logs, and payment verification information.
Contact Us
For refund requests or support, contact:
Email: nkmediafuture@gmail.com
Website: ResellCulture.com
We aim to respond to all support inquiries within 48 business hours.